Methods for Teaching Diversity

Learn Strategies for Promoting Harmony while Increasing Officer Safety and Managing Workforce Diversity

- in Plano, Texas, USA

ILEA Headquarters
at The Center for American and International Law
5201 Democracy Drive
Plano, Texas 75024

Past Event

Credits:28 hours TCLEOSE Credit


Successful completion of this program will prepare officers to conduct diversity training within their organizations and academies.

Law enforcement is charged with relating to all segments of their communities in a fair and impartial manner. Therefore, familiarization with communication styles, customs, language and behavior patterns of various cultures, ethnic groups and non-traditional populations will effectively enhance the quality of police services and departmental image. Shared knowledge of various populations will enhance officer safety, and is likely to increase understanding and empathy in the process of improving police-citizen contacts. This course will also offer several strategies for improving workforce diversity, and community relations.

Download the Brochure (pdf)

For more details, download the online brochure.


Tuition includes all instruction and handouts. Lodging and meals are excluded. 

  • $720 ILEA member
  • $820 Non-member


  • Linking multi-cultural education and officer safety
  • Strategies for reducing prejudice and discrimination
  • Communication styles associated with various groups and cultures
  • Police racial profiling and public perceptions
  • Conflict resolution principles
  • Creating or maintaining a workplace that welcomes and appreciates differences
  • In-depth examination and discussion of classic and contemporary diversity-related literature

Who Should Attend?

  • Police instructors
  • Community relations specialists
  • Community advocates
  • Police managers/supervisors

This course is best suited for individuals with prior training experience.


  • Ms. Patricia L. Bates-Ballard
    WordSmooth Consulting
  • Sgt. Leah Lewis
    Southlake Department of Public Safety
  • Sgt. Dennis R. McLaughlin
    Plano Police Department
  • Dr. T. Neil Moore
    Director, ILEA
  • Daniel T. Primozic
    Associate Director, ILEA
  • Lt. Michelle Sanders
    Plano Police Department
  • Mr. Gregory Smith
    Associate Director, ILEA

*Faculty composition based on instructor availability.


Law enforcement personnel attending this course are eligible for twenty-eight (28) hours of Texas Commission on Law Enforcement Officer Standards and Education (TCLEOSE) credit.


Monday through Thursday 8:30am to 4:30pm


"The entire week was eye-opening and awesome. The course was fantastic. The instructors, the interaction, the activities and the national diversity among the group were outstanding. The facilities are phenomenal and I hope I am able to attend further courses at this institute."

"I would recommend this course to everyone. I have learned to look at myself differently. This course helps you learn from others."

— former participants

Hotel Information

Hyatt Place
3100 Dallas Parkway
Plano, TX 75093

The Hyatt Place is located approximately 4 miles from the Institute and offers a complimentary continental breakfast available weekdays from 6:30 am - 9:30 am and weekends from 7:00 am - 10:00 am featuring fresh fruit, cereals, toast, bagels, juice and coffee. Complimentary shuttle service is available within a five mile radius 7:00 am - 9:00 pm. Complimentary Wi-Fi Internet access is available throughout the hotel. 24-hour fitness center and outdoor pool is available for the Hyatt Place guest.

Registrants should contact the hotel directly at least 2 weeks prior to the program date and advise them you are attending the CAILAW (plus the name of program) to obtain the reduced rate of $89 per night (plus 13% occupancy tax).

Course Cancellation Policy

Occasionally, the Institute for Law Enforcement Administration (ILEA) may be forced to cancel a scheduled program. Whenever possible, the decision to cancel is made at least fourteen days prior to the start of the program, and registered participants are notified once that decision has been made. If the distance to the training site requires that you make airline and/or hotel reservations, please contact ILEA (+1.972.244.3430) to inquire about the status of any program before making travel arrangements. While paid registrations in cancelled courses will be refunded in full, ILEA will not be responsible for monetary loss due to cancellations or changes in airline or hotel reservations.

Privacy Policy

We do not sell or rent information to any outside parties. By providing your information, you will receive postal and electronic communications from the Institute for Law Enforcement Administration (ILEA) of The Center for American and International Law (CAIL) in accordance with CAIL's Privacy Policy. If we co-sponsor a program with another organization, information may be shared between the parties. All such co-sponsors will be identified on the event details and registration page. At any point, you can opt-out or unsubscribe by selecting either link at the bottom of each email or call us at 972.244.3400.

Registrar: +1.972.244.3405
ILEA: +1.972.244.3430 
Fax: +1.972.244.3431