Law Enforcement Administration

Teaching Diversity

Instructor Strategies


Plano, Texas, USA

Past Event

TCOLE Credit will be available

ILEA Headquarters
at The Center for American and International Law
5201 Democracy Drive
Plano, Texas 75024

Online Registration is closed. Please bring your completed registration form to the door. 

Registrar: +1.972.244.3404
ILEA: +1.972.244.3430 
Fax: +1.972.244.3431


Successful completion of this program will prepare officers to conduct diversity training within their organizations and academies.

Law enforcement is charged with relating to all segments of their communities in a fair and impartial manner. Therefore, familiarization with communication styles, customs, language and behavior patterns of various cultures, ethnic groups and non-traditional populations will effectively enhance the quality of police services and departmental image. Shared knowledge of various populations will enhance officer safety, and is likely to increase understanding and empathy in the process of improving police-citizen contacts. This course will also offer several strategies for improving workforce diversity, and community relations.


  • Linking multicultural education and officer safety
  • Strategies for reducing prejudice and discrimination
  • Communication styles associated with various groups and cultures
  • Police racial profiling and public perceptions
  • Conflict resolution principles
  • Creating or maintaining a workplace that welcomes and appreciates differences
  • In-depth examination and discussion of classic and contemporary diversity-related literature

Download the Agenda (pdf)

For more details, download the online agenda.

Who Should Attend

  • Police instructors
  • Community relations specialists
  • Community advocates
  • Police managers/supervisors

 *This course is best suited for individuals with prior training experience.


  • $725* ILEA member
  • $825* Non-member

 *Includes a $75 materials fee

Agenda and Faculty

Monday, May 4

8:30 am

Introduction and Course Overview

  • Gregory Smith, M.A., Associate Director, Institute for Law Enforcement Administration

9:00 am

Baseline Diversity Issues

  • Ground Rules
  • Group Exercises
  • Ethics
  • Definitions
  • Theories of Prejudice and Discrimination
  • Mr. Smith

11:45 am

Lunch (on your own)

1:00 pm

Cross-Cultural Communication and Managing Cross-Cultural Conflict

  • Mr. Smith

4:30 pm

Daily Review and Assignment of Homework

  • Mr. Smith

Tuesday, May 5


Religious Diversity Through the Golden Rule: An exercise developed by Scarborough Missions, Waterloo, Ontario

  • Mr. Smith

10:15 am

Managing Prejudicial Remarks and Slurs in the Workplace and in the Community

  • Ms. Patricia Bates-Ballard, Principal, WordSmooth Consulting


  • Lunch (on your own)

1:00 pm

Gender Equity and Honoring Boundaries in the Workplace

  • Donna Tharp, Adult Education Manager, Girl Scouts of Northeast Texas

4:30 pm

Daily Review and Homework Assignment

  • Mr. Smith

Wednesday, May 6

9:00 am

Dallas Holocaust Museum

  • Survivors of the Holocaust Lecture Series
  • Tour of Facility: Using Museum to Enhance Your Diversity Program
  • Appreciation and Tolerance Through Study of the Holocaust
  • Instructional Methods
  • Charlotte Decoster, Ph.D., Assistant Director of Education

12:00 pm

Lunch (provided) and Travel

1:30 pm

Latino Cultural Center

  • Jessica Trevizo, M.S., Education and Outreach Coordinator

3:00 pm

Dallas Resource Center

  • Marissa Elliott, Training & Education Manager

4:00 pm


Thursday, May 7

8:30 am

Multicultural Law Enforcement Chapter Presentations (Includes breaks and pizza lunch $7.00)

1:30 pm

Cultural Drawing

  • A Tool for Fostering Understanding and Building Human Relationships
  • A History of White Americans
  • Mr. Smith

4:00 pm

Daily Review

5:00 pm

Social: Dinner at Dave and Busters, Frisco

Friday, May 8

8:30 am

Building Relationships with the South Asian Community

  • Deena Siddiqi (Skyped from Dubai, UAE), Principal, Third Eye Cultural Insights

11:30 am

Presidential Dialogues Method

  • Mr. Smith

12:00 pm



Hyatt Place Plano welcomes our guests attending ILEA – Teaching Diversity: Instructor Strategies at The Center for American and International Law. We have set aside a block of rooms with a group rate of $92 plus applicable fees/taxes for 5/3/2015-5/8/2015.

Please make your reservations by 4/19/2015. As long as the reservation is made by this date, and the group block has availability, you will receive the group rate.  Any reservations not received on or before this cut-off date are subject to hotel availability at the best available prevailing rate.

Booking Instructions

Book online at
Type in Arrival/Departure Dates
Enter Group/Corporate #: G-CL56
Call 888-HYATT-HP (888-492-8847) or 972-378-3997

Dates available: 5/3/2015-5/8/2015
Mention the group name: CAILAW – Teaching Diversity


“The entire week was eye-opening and awesome. The course was fantastic. The instructors, the interaction, the activities and the national diversity among the group were outstanding. The facilities are phenomenal and I hope I am able to attend further courses at this institute.”

“I would recommend this course to everyone. I have learned to look at myself differently. This course help you learn from others.”

-- Former participants 

TCOLE Credit

Law enforcement personnel attending this course are eligible for twenty-eight (28) hours of Texas Commission on Law Enforcement (TCOLE) credit.

Course Cancellation Policy

Occasionally, the Institute for Law Enforcement Administration (ILEA) may be forced to cancel a scheduled program. Whenever possible, the decision to cancel is made at least fourteen days prior to the start of the program, and registered participants are notified once that decision has been made. If the distance to the training site requires that you make airline and/or hotel reservations, please contact ILEA (+1.972.244.3430) to inquire about the status of any program before making travel arrangements. While paid registrations in cancelled courses will be refunded in full, ILEA will not be responsible for monetary loss due to cancellations or changes in airline or hotel reservations.

Privacy Policy

We do not sell or rent information to any outside parties. By providing your information, you will receive postal and electronic communications from the Institute for Law Enforcement Administration (ILEA) of The Center for American and International Law (CAIL) in accordance with CAIL's Privacy Policy. If we co-sponsor a program with another organization, information may be shared between the parties. All such co-sponsors will be identified on the event details and registration page. At any point, you can opt-out or unsubscribe by selecting either link at the bottom of each email or call us at 972.244.3400.

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