Careers

• Reports to Deputy Director, ILEA
• Employment Type Full-Time, Exempt
• Work Conditions Daily Work Hours to be determined; some travel required

Position Summary
The Administrative Manager is responsible for overseeing all administrative and logistical functions that support the delivery of ILEA programming. This role plays a critical part in ensuring the successful execution of courses, seminars, and special programs while maintaining operational excellence and a high standard of customer service.

Key Responsibilities

Administrative Operations

• Oversee all administrative functions related to ILEA programs, including scheduling, coordinating faculty and guest speakers, classroom setup, and delivery of class materials.
• Manage internal calendars of all team executives and coordinate the timing of marketing communications and class offerings.

Team Leadership

• Supervise and support Program Assistants and Interns through coaching and assigning tasks.
• Fosters a collaborative and organized team environment.

Compliance & Records

• Manage TCOLE (Texas Commission on Law Enforcement) reporting requirements and resolving related issues to ensure compliance with state standards.
• Oversee grading and exam result processes for the School of Executive Leadership and the Schools of Police Supervision.

• Serve as a liaison to the ILEA Alumni Association and provide support for alumni engagement efforts.
• Represent ILEA at conferences, marketing events, and professional gatherings.
• Supports the Director, Deputy Director, Executive-In-Residence and other team members.

Required Competencies

• Tech Savvy: Embraces digital tools to support operations and marketing.
• Clear Communicator: Adapts messaging for varied audiences with professionalism and clarity.
• Inclusive Mindset: Values and respects diverse perspectives and backgrounds.
• Resourcefulness: Manages time, tasks, and resources effectively to meet deadlines and expectations.

Qualifications

Education & Experience

• Bachelor’s degree (Liberal Arts preferred) or a high school diploma with 5–10 years of relevant experience in administrative professional work and/or adult education.
• Demonstrated experience engaging with senior professionals and presenting with executive presence.
• Prior experience in teaching or supporting adult learning environments is a plus.

Skills

• Strong organizational and multitasking abilities; calm under pressure.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) for reports, communications, and materials creation.
• Ability to work independently and solve problems using sound judgment.
• Excellent interpersonal, written, and verbal communication skills.
• A strong detail orientation and memory is a must for this extremely fast paced and multifaceted position.

Salary

$55,000.00 to $60,000.00 Based on education and experience.

Job Terms